Privacy Policy

1. Introduction

At UKPlayFinder.com, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy describes the types of information we may collect when you access our website, how that information is used, the circumstances under which it may be shared, and the choices available to you regarding your data.

By using UKPlayFinder.com, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our platform. We may update this policy from time to time, and any changes will be reflected on this page with an updated revision date.

2. Information We Collect

Information You Provide Directly

When you contact us through our website or email, you may voluntarily provide personal information such as your name, email address, and the content of your message. This information is used solely to respond to your enquiry and provide customer support related to our social gaming platform.

Information Collected Automatically

When you visit UKPlayFinder.com, certain technical information may be collected automatically through cookies, log files, and similar technologies. This may include your IP address, browser type and version, operating system, device type, referring website addresses, pages viewed, time spent on pages, and general usage patterns. This data helps us understand how visitors interact with our platform and enables us to improve performance, security, and user experience.

Age Verification Information

As our platform is restricted to individuals aged eighteen and above, we may collect or process information related to age verification when required. We do not knowingly collect personal information from individuals under the age of eighteen. If we discover that such information has been collected, we will take steps to delete it promptly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the UKPlayFinder.com platform and its social gaming features
• To respond to enquiries, feedback, and support requests submitted through our contact channels
• To analyse usage trends and platform performance in order to enhance the user experience
• To detect, prevent, and address technical issues, security threats, and fraudulent activity
• To comply with applicable legal obligations and enforce our Terms of Service
• To communicate important platform updates, policy changes, or service-related notices when appropriate

We do not use your personal information for purposes that are incompatible with those described above without providing you with prior notice and, where required by law, obtaining your consent.

4. Legal Basis for Processing

Where applicable under the UK General Data Protection Regulation and the Data Protection Act 2018, we process personal data on the following legal bases: your consent, where you have provided it; our legitimate interests in operating and improving our platform, provided those interests are not overridden by your rights; compliance with legal obligations; and performance of a contract where processing is necessary to fulfil our service commitments to you.

5. Cookies and Tracking Technologies

UKPlayFinder.com uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data about platform usage. For detailed information about the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with trusted service providers who assist us in operating our platform, such as hosting providers, analytics services, and technical support partners. These third parties are contractually obligated to handle your data securely and only for the purposes we specify.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of UKPlayFinder.com, our users, or the public.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal data is no longer needed, we will securely delete or anonymise it in accordance with our data retention procedures.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data in certain circumstances
• The right to restrict or object to certain types of processing
• The right to data portability where technically feasible
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@ukplayfinder.com. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

Your information may be processed and stored in countries outside the United Kingdom where data protection laws may differ. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection requirements.

11. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at support@ukplayfinder.com.